Sushi Room

Reviews about Sushi Room

• Kimberly Chang

  Sep, 17 2018
  ★ ★ ☆ ☆ ☆
  TERRIBLE CUSTOMER SERVICE. Now, let me say that I had a problem with the man that we supposed was the manager, rather than our waitress.
  When we went, there seemed to be only two people working as waitstaff: a woman wearing black and a man named Alen (based on the receipt) who was wearing a white shirt with dark hair that we later guessed was the manager.
  We came in on a holiday, so it turns out that they did not have lunch specials. The waitress mistakenly told us that the sushi roll special would be the same price, just without the soup or salad. The lunch special of any three rolls is $11.95. So, I ordered three rolls that were on that list (eel avacado, shrimp tempura, and tuna I believe it was) while my friend ordered the unagi don ($16).
  The food was good, but the customer service from Alen left a bad taste in my mouth.
  We received the bill from Alen, who just walked away as if we needed to discuss the bill for a while. We had to try to signal him over when we wanted to pay.
  When, we checked the bill, the total came out to $37.30. Using simple math and some rounding, $12+$16=$28

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